22et's commitment to responsible gaming
22et believes that gaming should be for enjoyment — not stress. Use our protective tools and stay safe by setting your own limits.
What does responsible gaming mean?
Responsible Gaming means placing bets or playing casino games in a way that never has a negative impact on your life. At 22et we believe every player has the right to an enjoyable experience — but that enjoyment should never lead to addiction or financial harm.
Millions of people across Bangladesh enjoy cricket betting, slots, live casino, and fishing games on 22et every day. But we know that for some people gambling can become a problem. That is why we have built multiple protective tools into our platform to keep you informed and safe.
As a trusted and safe platform, 22et's responsibility is to give you accurate information, provide you with the ability to set limits, and offer support when needed. The core principle of responsible gaming is: play for fun, play for entertainment — never to recover money you have lost.
The right balance
Maintain the right balance between entertainment and responsibility
Our tools for your protection
22et provides these tools free of charge to support your responsible gaming.
Deposit Limit
Set a maximum deposit amount per day, per week, or per month. Once a limit is set, it cannot be exceeded. This tool protects your budget and prevents overspending.
Loss Limit
Set in advance the maximum amount you are willing to lose within a given period. Once you reach the set limit, your account will be automatically locked. This is the most effective way to control financial losses.
Time-Out Break
Take a temporary break from 1 day up to 6 weeks. During a time-out you will not be able to log in to your account. Use this feature whenever you feel you need a little rest.
Self-Exclusion
Choose self-exclusion when you need a long-term break. Options are available from 6 months up to a permanent closure. During this period your account will be completely inactive.
Reality Check Reminder
A message will appear at set intervals letting you know how long you have been playing and how much you have won or lost in total. This moment of awareness helps you make informed decisions.
Support and Guidance
If you feel that gambling is creating a problem, contact our 24/7 Bengali live chat. Our trained support team will help you activate the right tools and access the support you need.
Recognise the signs of problem gambling
The first condition of responsible gaming is staying aware of your own behaviour. If you feel that any of the following is happening in your life, please contact us right away.
Trying to recover lost money
The thought "just a little more and I'll win it back" after a loss is the biggest sign of problem gambling.
Spending beyond your budget
Betting with money meant for bills, food, or your family's needs — this is never acceptable.
Spending too much time
Playing for hours on end while cutting back on sleep, work, or time with family is a concerning sign.
Hiding from family and friends
Feeling the need to keep your gaming activity secret from the people around you.
Stress or anxiety
Feeling restless, irritable, or anxious when you are unable to play.
For a safe and enjoyable experience
Following these simple rules will keep your experience at 22et enjoyable at all times.
Play for entertainment only
Never think of gambling as a source of income. It is a form of entertainment.
Only spend money you can afford
Only bet with money whose loss will have no impact on your daily life.
Set a time limit
Decide before you start how many minutes or hours you will play and stick to that decision.
Take regular breaks
Do not play for long stretches without stopping. Taking regular breaks keeps your decision-making sharp.
Do not play while drinking or under stress
Making decisions with a clear head and in good health is the safest approach.
Set your limits in just a few minutes
Log in to your 22et account and easily apply these protective settings.
Log In
Log in to your 22et account and go to the profile menu.
Go to Settings
Select the "Responsible Gaming" option.
Set Your Limits
Deposit limit, loss limit, or time-out — choose based on your needs.
Confirm
Once you confirm a limit it takes effect immediately and you will receive a confirmation by email.
If you need help, contact our 24/7 live chat in Bengali or email: [email protected]
Self-Exclusion: complete protection
If you feel that gambling is having a negative impact on your life, self-exclusion is the most powerful tool available to you. Once activated, your account will be completely closed for the chosen period and it will not be possible to log in by any means.
Self-exclusion periods:
- Temporary closure for 6 months
- Closure for 1 year
- Closure for 2 years
- Closure for 5 years or permanent account closure
During self-exclusion we will not send you any promotional emails or messages. If you wish to reactivate your account after the period ends, you will need to contact our support team and wait through a set cooling-off period.
To start self-exclusion: contact our 24/7 live chat or email [email protected] — we will complete the process within 24 hours.
Deposit and withdrawal limits
To ensure transparency and control in financial transactions at 22et, we have set clear limits.
Minimum Deposit
৳300
The minimum deposit amount for each payment method is ৳300. The same rule applies to bKash, Nagad, Rocket, and Upay.
Minimum Withdrawal
৳1,000
The minimum withdrawal amount is ৳1,000. Withdrawals across all payment methods are generally processed within 1 hour.
Fast Withdrawal
1 Hour
Your withdrawal request is typically processed within 1 hour — fast and secure transactions are our commitment.
Important: Once a deposit limit is set, it will not be possible to exceed that amount. As part of responsible gaming, we encourage you to set a monthly limit within your means.
Protecting children and teenagers
22et strictly enforces the 21+ age limit. Age is verified at registration and proof of identity may be requested in cases of doubt. Minors may not use this platform under any circumstances.
If you have children or teenagers in your household, use parental control software on your device. Keep your 22et account password out of reach of children. Allowing or encouraging minors to gamble is a punishable offence.
Steps to protect your family:
- Always keep your login password private
- Log out on shared devices
- Use parental filter software
- Give children a proper understanding of online gambling
- If you have any suspicion, notify 22et support immediately
Responsible gaming Q&A
Find answers here to the questions most commonly asked about responsible gaming.
Enjoy 22et safely
Enjoy cricket betting, slots, casino, and much more while following responsible gaming rules. Set your limits and stay safe.